Privacy Policy

1. Purpose

This Privacy Policy explains how CareHome LLC collects, uses, shares, and protects personal information submitted through our website. We are committed to protecting the confidentiality and security of your data in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and Virginia privacy regulations.

2. Information We Collect

We may collect the following types of information:
Personal Identification Information: Name, email address, phone number, address
Health or Referral Information: Information related to care needs or referrals (if submitted voluntarily)
Technical Information: IP address, browser type, and usage data to improve user experience

3. How We Use Your Information

Your information may be used for the following purposes:
Responding to inquiries and service requests
Processing referrals or intake assessments
Coordinating care and communicating with families or case managers
Meeting legal, licensing, and compliance obligations
Improving our website functionality and services

We do not use your personal information for marketing without your explicit consent.

4. Disclosure of Information

We do not sell, rent, or trade your information. We may disclose personal information in the following cases:
With your consent
To comply with legal requirements or court orders
To authorized regulatory agencies such as DBHDS or DMAS (if required)
To healthcare providers or legal guardians for service coordination

All disclosures are done in accordance with applicable privacy laws.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, alteration, or disclosure. Our data security measures comply with HIPAA requirements and Virginia privacy practices.

6. Your Rights

As a website user or individual receiving services, you have the right to:

Request access to your personal data
Correct or amend inaccurate information
Request deletion of certain data (where applicable)
File a complaint with our organization or the Virginia Office for Civil Rights if you believe your rights have been violated

7. Cookies and Tracking

Our website may use cookies or analytic tools to enhance site performance and monitor usage. You may adjust your browser settings to reject cookies, though some features may be limited.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of these sites.

9. Children’s Privacy

Our website is not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

10. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted with a new effective date. Continued use of the site signifies acceptance of the updated terms.


Contact Information

If you have questions about this policy or wish to exercise your rights, please contact:

CareHome LLC
1110 South Dickenson Ave, Sterling, VA 20164
Email: contact@carehomeva.com
Phone: 703-202-0185
Licensed Provider with the Virginia DBHDS